Shipping policy
Shipping Policy
1. General Information
Welcome to Pinixx!
We’re committed to delivering your orders quickly and safely across India. Please review our shipping policy below for complete details on how we process, handle, and deliver your orders.
2. Shipping Coverage
We currently ship all over India through our trusted delivery partners.
If your location is not serviceable, our support team will contact you promptly to provide alternative solutions.
3. Shipping Charges
We are happy to offer Free Shipping on all orders — no minimum purchase required.
4. Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is shipped, you will receive an email/SMS notification with tracking details.
5. Delivery Time
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Standard delivery time: 3–7 business days, depending on your location.
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Remote or rural areas may take a few extra days.
6. Delays and Exceptions
While we strive to deliver on time, delays may occur due to:
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Unforeseen weather conditions
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Courier or logistical issues
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Incorrect or incomplete address details
In such cases, we’ll keep you informed and work to resolve the issue quickly.
7. Order Tracking
Once your order is shipped, you can track it using the tracking number provided via email or SMS.
If you face any issues with tracking, please contact our support team.
8. Support & Contact
If you have any questions about shipping or delivery, please contact us at:
📧 support@pinixx.in
📞 +91-XXXXXXXXXX (replace with your actual number)